Over 12 years experience as industry leader.
Over 100,000 endpoints deployed to desktop.
Over 98% Excellence Rating by Customers.*
CTI is a nationally recognized award-winning Avaya BusinessPartner. By choosing CTI, you are wisely collaborating with one of the largest and most respected vendors for the implementation and ongoing service/support of your communication systems.
In House Capabilities
In partnering with CTI, you can be assured that you will be working with CTI’s certified employees. In limited instances, CTI may outsource a specialized portion of a project to an authorized Avaya BusinessPartner or specialized Professional Services organization. In all cases, CTI maintains full control of your project and accountability for the provisioning, installation and service of your solution.
Converged Solution Provider
CTI is a true converged technology company that goes beyond providing standard voice solutions. We provide solutions for data networking, managed services, network/carrier services, professional services, and structured cabling solutions.
The Company We Keep
It has often been stated that you will gain a good understanding of an organization’s capabilities by examining the company it keeps.
Some of CTI’s distinguished list of major/national accounts include:
The Omnicom Group
Janney Montgomery Scott
City of New York
Equinox Health Clubs
The Guggenheim Group
Israel A. Seinuk, PC
The Navigators Group
Flexible Service Protection Offerings (Including Acts of God)
CTI has distinguished itself in the marketplace by providing you with a choice of flexible service protection plans. This gives you the choice of what kind of coverage and security you wish to maintain. Some of our programs even include Acts of God! Plus, we guarantee your price will not increase during the term of your coverage.
Clearing Up the Competitive Shopping Confusion
When reviewing responses from Avaya Business Partners, it is not uncommon to receive the solution offered in different formats. In order to standardize and simplify the way we do business, CTI has committed to the following:
Itemize each part and labor.
Provide you with Avaya’s NPL (National Standardized Pricing) for all components. Show any applicable discounts as a clear line item.
List both lease options and purchase prices.
Offer you multiple options for service protection plans.
Include a detailed scope of work to make sure expectations are set accurately.
On behalf of the entire team at CTI, we say “thank you” for the opportunity to earn your confidence and your business.