Unified Communications

Enterprises of all sizes depend on CTI for unified communications that improve efficiency, collaboration, customer service--and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.

Watch Avaya Unified Communications in Action!

To find out how your company might benefit from a Unified Communications solution, please click on the links below to watch some short and entertaining videos that visually illustrate Avaya Unified Communications in action.

(To access the videos, you will need QuickTime installed.)

Avaya Unified Communications

Avaya Unified Communications
for Small Business

Avaya Contact Center

For more information on how a Unified Communications Center can be a benefit to your business, please visit our Unified Communications page or call 1-914-935-6086 and ask to speak with your Account Representative.

Avaya Unified Communications solutions are:

Seamlessly integrated: Reply to email with your voice. Turn an IM into a conference call. Answer your desk phone from the airport. No matter how, where, or when you communicate, you’ll have seamless access to the same familiar interfaces and corporate resources.

Productivity focused: When communications tools work together, you get more done. Take the Avaya Flare™ Experience--you use the same interface to collaborate real-time across all your tools, including desktop video, social media, conferencing, and more.

Vendor-neutral: Unified Communications unifies systems, devices and applications from multiple vendors. We support open standards and robust interfaces with third-party products, for lower costs and improved flexibility. Our core communications platform, Avaya Aura®, leverages SIP architecture to simplify networks and connect users at every location regardless of endpoint infrastructure.

Reliable and secure: Our solutions have been used for years by organizations from small businesses to the Fortune 500.

Learn About The
Avaya Flare® Experience

Turn your UC into true collaboration with Avaya’s Flare® Experience -
Groundbreaking software that offers
a uniquely compelling multi-modal collaboration experience.
Learn More