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Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services -Avaya helps customers leverage existing and new networks to achieve superior business results.

What Does Avaya Do?

Avaya is a leading global provider of business communications applications, systems and services focused entirely on serving the needs ofbusinesses large to small.

Avaya's unique combination of communications applications, systems and services help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. And by embedding communications into the very business processes of an enterprise, Avaya helps to improve the way organizations work - making people more productive, processes more intelligent and customers more satisfied.

Drawing on a rich heritage of enterprise telephony and mastery of IP-based technologies, Avaya helps customers to grow revenue, lower risk, reduce costs and achieve superior business results.

As a leader in IP telephony, Avaya helps customers to realize business value and create competitive advantage by driving the integration of communications and business applications across any network and device.

Through Avaya's innovative technology and services, customers can integrate IP telephony solutions with existing communications investments to enhance and evolve their networks and communications applications at their own path and pace.


Avaya's Differentiation:

Experience              100+ years of voice expertise  (AT&T 4 Lucent 4 Avaya)

Invented the 99.999% uptime--your system is up and running 99.999% of the time measured over 24 hours/day, 365 days/year



Products

Differentiated Architecture

Comprehensive voice applications and services suite

Protecting Customers’ Investments


Partners

2,500 BusinessPartners worldwide (CTI is among the top 2%)

Presence and value creation

Partners account for about 50% of Avaya product revenue



Customers Over 1 Million Customers Have Chosen Avaya

Over 90 percent of the FORTUNE 500® companies use Avaya
 

 

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Learn More
About Avaya:

Avaya & CTI Help Small Healthcare Companies

Avaya Among 2009 World's Most Ethical Companies

Avaya Completes Acquisition of Nortel

Avaya Delivers New Solutions for Financial & Healthcare Industries

Avaya IP Voice Systems on Cisco Networks

Avaya Inducted into TSIA STAR Awards

Avaya Introduces New Applications Addressing Urgent Business

Avaya Introduces New UC Capabilities for SMB

Avaya Introduces New Unified Communications Applications

Avaya Introduces Solutions for Healthcare

Avaya Leads UC Magic Quadrant

Avaya Named One of the "World's Most Ethical Companies"

Avaya Positioned in Leaders Quadrant for Corporate Telephony

Avaya Receives 2008 Product of the Year Award

Avaya Receives Highest Rating on IVR Systems

Avaya Solutions are

Avaya Spotlights New Healthcare Communications

Avaya Unified Communications Boost Employee Productivity

Avaya Unveils Roadmap

Avaya Virtual Event 7-20-2010

Avaya and the 2010 Olympics

Avaya to Acquire Nortel

Avaya's New Contact Center Initiatives

Avaya's New Era of Business Communications

Broadsoft VoIP Platform Now Rated Avaya Compliant

Butler Group Rates Avaya UC Market Leader

Dummies Special Offer

Intelligent Customer Service Solutions

Networking Trends in Implementing Unified Communications

Small Businesses to Invest in Technology Within a Year

Ten Communication Trends for 2010




Avaya is a leader in Business
communication applications:

Contact Centers
Conferencing
Collaboration between locations
Telephony
Unified Communications
Mobility & Softphone
Instant Messaging
Email
Voice Messaging


 


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