Are These Issues That Concern You?
Do buyers, sellers, loan officers, colleagues, or other personnel say it is hard to reach agents?
Is it time consuming to track down agents and brokers who are away from the office?
Do agents find that they need information at a buyer or seller’s property, at a closing, or when working at home, that resides in their office?
Do agents wish they could retrieve office email by just phoning their office number and listening to it on their cell phone?
Is the office at the mercy of the telephone company when it wants to change an extension at any of the agency’s sites?
IP Office: The Right Solution for Today's Real Estate Agencies
What is it?
A solution for voice and data communications, messaging and customer management. Uses IP technology to deliver more functionality at a lower cost. Get all-in-one capabilities. Pay as you go.
How can I use it in my business?
To connect with colleagues and customers¿ simplify access to information¿ keep remote workers in touch. To save money through conferencing, networking, time/call management, Voice over IP and more.
What are my choices?
Does your business have one location? Multiple locations? Are you a satellite office of a larger organization? A home office? With IP Office you can choose from a range of models and add capacity, applications and phones, as you need them. Whether you have 2 employees, 200 or more, IP Office is the right choice.
Making deals happen...keeping agents in touch¿lowering costs—Avaya IP Office is ready.
Location, location, location has always been the mantra of real estate. But when it comes to closing a deal, great communications is often the key ingredient.
When a sale is on the line, it’s the job of the real estate agent to keep the conversation going—not just between buyers and sellers but also with anyone else involved in bringing the transaction to a successful conclusion: lawyers, mortgage brokers, property appraisers, building inspectors, insurance companies, contractors and more.
Timing is critical. Buyers and sellers are typically on a schedule—they want to close before a new job starts¿the school year begins. Delays caused by missed communications could easily jeopardize a deal that was months in the making. It’s the job of the agent to ensure that doesn’t happen.
Few agents have the luxury of orchestrating one sale at a time while sitting at a desk surrounded by assistants. More typically, agents are juggling multiple clients and are almost constantly out of the office—showing properties, inspecting new listings, holding open houses, attending seminars and more.
It should come as no surprise that market research has shown that real estate agencies can benefit tremendously from solutions that keep remote agents in touch and simplify the flow of information. All the more reason your real estate firm should take a close look at the Avaya IP Office communications system. IP Office is specifically designed for the kind of anytime, anywhere communications that keeps real estate agents ready for the next sale.
Keeping agents in touch
In real estate, accessibility is everything. Agents need the ability to reach and be reached—with buyers, sellers, colleagues, etc.—no matter where they happen to be at the time.
IP Office not only helps increase accessibility, it enables today’s mobile real estate agents to take control of their communications. Instead of requiring everyone to guess what number to reach you at, IP Office lets you establish a “personal number” that automatically forwards calls to a mobile, home, or other phone. At any time you can change the setting to have calls forwarded somewhere else.
IP Office will actually “recognize” you when you call in and help make the change. You can screen out unimportant calls. You can even have phone calls and voice messages routed to you as email and play them back through the soundcard on your laptop. And the messaging capabilities that are part of IP Office simplify the routing of faxes and emails to any digital device—laptop, PDA, etc.
‘"Calling all agents”
When a deal is on the line and time is at a premium, IP Office gives you the tools you need to connect all the players and also circulate information quickly.
Need to quickly set up a distribution list for voice mails and emails? The messaging capabilities of IP Office let you do it all through one interface. Set up a regular voice mail distribution that alerts all agents to new listings, price reductions, important announcements, etc.
Want the ability to set up impromptu conference calls? Use IP Office as your own private, secure conference bridge. Set up conference calls at any time. Your firm can have multiple conference calls simultaneously (with a maximum of 64 people conferencing at any one time). The IP Office conferencing solution eliminates the fees you pay to outside conferencing services. And in addition to the audio call, use the IP Office Conferencing solution to broadcast documents (i.e., web pages, photos of new listings) on the Web.
Easily manage your communications system
We know that busy real estate offices have better things to do than administer a communications system—particularly if they have more than one office. With IP Office, you can manage the entire communication system from one location via a single web browser interface. That means you can manage multiple systems across multiple sites from one location. Easily add and delete employees, change system and voice mail settings and make it easy for employees to move from site to site and office to office. By taking advantage of advanced IP technology, Avaya IP Office simplifies the job of managing multiple locations—formal offices, offices in a home, temporary work locations, etc.
You can rely on Consolidated Technologies
Consolidated Technologies, Inc. is a leader in providing small-and medium-size businesses with the communications systems, tools and services they need to achieve their business goals.
For more information about how a CTI/Avaya solution for real estate agencies can benefit you, contact us today at 1-888-477-4CTI.