Need improved availability and security for a converged network?  Remote Managed Services from Consolidated Technologies, Inc. (CTI) deliver secure, real-time Simple Network Monitoring Protocol (SNMP) and intelligent agent monitoring of your IP telephony platforms, the supporting data network and other key elements of your communication environment. Security for IP telephony is also an important consideration: CTI can monitor the IP telephony media servers for incidents and notify you of any suspicious activity.    CTI can help reduce operating expenses by supporting your internal IT department with operational tasks on your IP telephony platforms. We offer varying levels of support to match your communication department’s operational requirements, existing skills sets, and resource support needs. CTI can perform these tasks with optimal efficiency due to our experience, state-of-the-art tools, and economies of scale. While CTI manages and operates your IP telephony domain, you can deploy scarce internal resources more productively.    CTI can help you minimize downtime by proactively monitoring your current IP telephony environment with intelligent tools that automatically provide alarm correlation and root cause analysis. We offer technical expertise to help you evolve and maintain the quality of your communication domain while reducing your expenses. We allow you to leverage your internal resources to grow your business and maximize the value of your IP applications. And we empower you with performance reports that clearly detail the health of your IP telephony environment along with recommendations and analysis of your communications network performance.    Add even more value to your CTI solution with Software Release Management, a remotely managed operations solution for your existing voice IP infrastructure. Software Release Management quickly identifies and implements the updates needed to maximize performance and minimize the risk of service disruption.