Consolidated Technologies, Inc. offers comprehensive solutions that address the needs of educational institutions for flexible operations continuity and resilient performance amidst emergency situations.
Schools and campuses are hubs of activity where many functions take place everyday. Communications are critical to keeping classes, meetings, administration, libraries, sports, entertainment, food service, and more operating. Email, internet, cell phones are all essential as well.
Whether an outage occurs due to a natural disaster or a routine maintenance glitch, continuity of operations and communications resilience under the most demanding conditions are a necessity. And, when disaster strikes, students and parents as well as faculty and staff are depending on your institution to be able to continue providing a safe, secure environment and to return to normalcy as quickly as possible.
Safety and liability issues make the matter even more urgent. Failure to have emergency measures in place can put your institution at risk and the safety of the students in jeopardy.
Consolidated Technologies, Inc. (CTI) provides educational institutions with the leading edge communications technology they need to be safe, secure and operable—without sacrificing the 99.999% reliability.
Cost-effective continuity
By taking a comprehensive, multi-layered approach to operations continuity, CTI has created a thorough portfolio of options you can rely on to:
- Respond swiftly to emergencies with capabilities such as location-based E911 identification.
- Reduce the likelihood of an outage or disruption.
- Create flexible failover options that speed recovery and are easy to set up and administer.
- Leverage IP-based communications for flexible, cost-effective alternatives to costly, redundant back-up facilities.
- Support total communications continuity across multi-vendor technologies including TDM-and IP-based infrastructures and applications.
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Comprehensive redundancy
Comprehensive redundancy capabilities are critical to any continuity plan. CTI delivers innovative redundancy capabilities through flexible failover options throughout the network, including server redundancy, automatic backup routing, basic gateway survivability, and more.
Whether you are a college or university with a large campus and several remote locations, or a school district with small to medium sized locations dispersed throughout the community, CTI communications solutions deliver multiple layers of redundancy to provide the level of survivability you require.
Crisis Communications
Making decisions quickly in times of crisis can be enhanced through Intelligent Communications capabilities available in the Avaya Communication Manager software with special features built in that enable collaboration such as “crisis alerting”, “whisper page”, “Extension to Cellular” and more. Also, applications such as video conferencing, Meeting Exchange as well as technologies such as Session Initiation Protocol (SIP) can be used to quickly make information and/or key decision makers—such as school superintendents or deans—available, even if they can’t be there in person.
Shared communications between campus offices, departments, or across a school district, as well as other innovative solutions can also bridge the gap when in crisis mode.
Maintenance
Routine maintenance is a critical part of any operations continuity strategy. Through its 24/7/365 remote diagnostics capabilities, a built-in feature of CTI maintenance plans, CTI dramatically reduces the number of outages due to routine system failures. 96% of all system alarms on Avaya Communication Manager systems can also be resolved without technician intervention, reducing impact of outages and saving millions a year. The use of fewer servers also means fewer points of failure, fewer reboots, and software upgrades.
Consulting
Planning is everything when it comes to operations continuity and emergency preparedness. Educational institutions must look for solutions that can be adapted to meet a wide array of challenges. Consolidated Technologies, Inc. works with you to tailor the best continuity plan for your organization, pointing out vulnerabilities and seeking out ways to increase control. Compliance standards as outlined in governmental directives are also incorporated into your framework to ensure that you are adhering to all current regulations for preparedness.
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E-Rate Funding
CTI and Avaya are aware of the importance of E-rate funding to the financial viability of the districts projects. In that light, we have internal resources to assist the Districts and to assure CTI and Avaya participation is compliant with SLD regulations and integrated into the Districts submission and auditing process. While some applications are covered and some are not covered under E-rate today, it will pay to be vigilant as funding eligibility changes. |
What’s possible with CTI communications continuity solutions?
- Built-in system redundancy to maximize continuous operations
- Network implementations that support flexible failover
- Enhanced safety and security for your students, faculty and staff
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Learn More
Avaya Security Features
Connecting with Parents & the Community
Education Case Studies
Educational Challenge Chart
Hosted Voice Solutions
Intelligent Communications in Education
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