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CTI Careers

Technical Services Engineer
(for customer installations)

The Technical Services Engineer reports to the Director of Technical Services.
This is a technical field service position.


The responsibilities include:

  • Install Windows-based computer systems, servers, Cisco, Sonicwall and AdTran data networking equipment, Wireless infrastructure and IP Telephony applications.
  • Implement and support Cisco and Adtran based WAN applications.  
  • Assist Project Managers in multi-location IP Voice and Data solutions
  • Facilitate technical problem resolution at all levels.
  • Troubleshoot existing hardware and software remotely or at customer sites.
  • Close out service tickets and report to Operations Department upon completion of a task at the customer site.
Requirements:
  • Bachelor’s Degree.
  • Minimum of 3 years applied experience with specific expertise in Microsoft software and/or Cisco switches and routers and IP Telephony, Wireless LAN/WAN equipment
  • MCP / MCSE or CCNA/CCNP.
  • Candidate must possess effective written and verbal skills and the ability to implement sound customer service techniques.
  • Candidate must have the ability to handle problem resolution of Windows servers, desktop systems, data networking equipment and IP Telephony.
  • Candidate must be proactive and maintain a high level of focus on response time, solutions and customer satisfaction

To apply for this position, please forward your resume to:

Marie Alfano
Human Resources Department
Consolidated Technologies, Inc.
10 Midland Avenue
Port Chester, NY 10573

Fax: 914-368-5629
E-Mail: careers@consoltech.com 



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