CTI News

Consolidated Technologies, Inc. Provides IP Communications for the Newly Restored and Improved Intrepid Sea, Air & Space Museum

In early November, after being out of the public eye since September 31, 2006, the newly restored Intrepid Sea, Air & Space Museum on Manhattan’s west side celebrated its Grand Reopening. To help the prestigious vessel during its $115 million restoration, Consolidated Technologies, Inc. was awarded the distinct honor of updating the phone system aboard the historic aircraft carrier, one of America’s leading cultural and educational institutions. The updated system will allow its infrastructure to meet a new set of more sophisticated demands being placed on the Museum in order to service the customer at the high level desired. 

With more than one million anticipated to visit the Intrepid each year, the new, more robust Avaya solution will allow the popular tourist destination to better handle the high call volume and empower its people to service their customers’ more efficiently. The implementation of Avaya’s Communication Manager Solution includes a new customer support call center and automated information services.  The addition of IP connectivity and mobility solutions provides for better communication and collaboration for the folks both on and off the ship.
  
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A view of American soldiers, NYC's Finest (above). CTI President Kenneth Heitner with Astronaut Buzz Aldrin (below,left) and with original Intrepid crewmembers (below,right) at one of the many events celebrating the reopening of the Intrepid.

  

The Solutions of IP Telephony Thursday, December 11, 2008     8:30 am – 12:00 pm    Coffee and breakfast included Avaya Training Center   2 Penn Plaza, 7th Floor  New York, NY 10121 Conducted by experts in the industry, this exclusive half-day seminar showcases both PBX and Hosted solutions, so you’ll gain a clear understanding of which option makes the most sense for your business. During this event, you will:

Uncover the mystery of how IP Telephony really works Learn how IP Telephony Applications can increase productivity and reduce your costs See converged solutions in action and interact with live demonstrations Discover benefits of Mobility & Unified Communications in a converged network    Gain insight into simplifying business continuance and disaster recovery Understand the business case and Return on Investment for IP Telephony

For more information, or to register for the event, please click here.

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 Important Avaya End of Sale/Support Information

Avaya Communication Manager 4 (CM 4) has been announced as End of Sale.  

What does this mean to you?

- If you have CM 4 today, you will still be able to add licenses for the core system and associated applications.
- New buyers will receive Communications Manager 5 (CM 5) with the added benefits of more affordable Unified Communications and Mobility Applications.

For more information, please click here.

To view all Avaya End of Sale/Support information, please click here.

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