CTI News

Death of Digital to the Desktop?

Much has been made of the of the increased adoption rate of IP Telephony to the desktop. Mid-2005 marked the inflection point at which IP ports shipped in new PBX sales surpassed the number of digital and analog ports. Does this signal a decline and ultimately a death knell for the deployment of digital telephones in favor of IP sets? A detailed review of the technologies, requirements, costs, benefits, and challenges may shed some light.

Digital Telephony Deployment

Digital telephones uses time-division-multiplexing (TDM) encoding, representing the call signaling and conversation as binary digits impressed onto time slots clocked onto a two-wire station cable. A number of talk paths may be delivered to the multi-line digital telephone on a single cable pair, the cable may be unshielded twisted pair (Category Three, “CAT3”, or better), and cabling distances may extend thousands of feet. The station wiring may be cross-connected a number of times en route, and it terminates on a wall-field or patch panel in the switch room. Here it connects via tail circuit cables, or “tails”, to ports on digital station cards typically providing eight, sixteen, or twenty-four ports. The card provides power to the sets, along with dial tone, display information, digit collection, ringing, indication of voice message waiting, features such as hold, transfer, and conference, and of course, talk paths. 

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To visit the CTI website, please click here.

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Written by David Blau,
CTI Chief Strategy Officer,
and Joseph Ben-David, 
CTI Sr. Sales Engineer
for PHONE+ Magazine

 Important Avaya End of Sale/Support Information

Avaya Communication Manager 4 (CM 4) has been announced as End of Sale.  

What does this mean to you?

- If you have CM 4 today, you will still be able to add licenses for the core system and associated applications.
- New buyers will receive Communications Manager 5 (CM 5) with the added benefits of more affordable Unified Communications and Mobility Applications.

For more information, please click here.

To view all Avaya End of Sale/Support information, please click here.

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Behind-the-Scenes at CTI

CTI Celebrates the End of Another Successful Year with a HA-HA-HAliday Party
 


On Monday, December 8, 2008, the entire company of CTI came together for a well deserved holiday party at one of Port Chester’s premiere Italian restaurants, “Alba's.” The restaurant has always been a favorite among the CTI staff, as its warm and intimate dining room provides the perfect atmosphere for a company gathering. This year the theme of the party was “A Humorous HA-HA-HAliday,” which gave Marketing Manager (and Event Coordinator) Michael Latshaw a great opportunity to shower the guests with plenty of classic novelties (chattering teeth, wind up toys), gag gifts (whoopee cushions, rattlesnake eggs), and funny hats (Microwave, Hamburger).



One of the highlights of the evening was a ten minute film created by Mr. Latshaw that featured several members of the company in very humorous situations. The film also featured a parody of Billy Joel’s “It’s Still Rock and Roll,” reworded to promote CTI’s Hosted Solution ClearPath MVP. The other big event in the evening occurred when CTI President Kenneth Heitner presented the year’s Achiever and Champion Awards, an annual event that recognizes superior work performance among the CTI staff. This year the awards were made even sweeter, as every recipient would also be joining the Management Team for a very special vacation at an exclusive tropical resort. 

To see more pictures from the event and to see a list of winners, please click here.

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