Budgets are down, demand for services is up, there’s constant pressure to reduce operational costs, and improving employee productivity is imperative. In this rocky, challenging environment, governments are looking for transformative and cost-effective solutions that deliver on promise.
An expert in enterprise communications, CTI provides unified communications, contact centers, data networking, and services to businesses and government offices around the country. Our solutions integrate via open industry standards with technologies in multi-vendor environments, so organizations can expand on communications functions and potential starting with their existing networks.
Using Avaya applications, software, and services, CTI helps state and local governments simplify complex communications, improve efficiencies, foster better employee collaboration, and achieve higher levels of citizen satisfaction and public safety. By embedding communications into government operations processes, CTI and Avaya helps improve the way organizations work.